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We are Hiring Residential  Support Staff  -  (1).png

Looking To Join Our Team?

First Steps provides a safe and healthy environment for pregnant and parenting young women and their children who have no safe place to live.

This position is casual, on call and mostly nights

Send applications to

Resident Support Worker

Work Setting:

Women’s shelter

Shelter for the homeless

Social service or charity agency

Specific Skills:

Prepare daily reports

Provide child care

Assist clients with time management and organization skills

Promote and encourage daily living skills

Assist with administering medication

Appraise clients’ needs or eligibility for specific services

Assess client’s relevant skill strengths and development needs

Provide suicide and crisis intervention

Resolve conflict situations

Supervise children’s visits with parent to ensure their safety

Liaise with other social services agencies and health care providers involved with clients

Accompany clients to appointments and social outings

Additional Skills:

Administrative and office activities

Participate in house activities

Housekeeping activities

Food preparation

Our Target Audience:



You must have the following:

Child abuse registry check

Child welfare check

Criminal record check/ clearance with vulnerable population

First Aid/ CPR Certificate

Completion of post secondary education (in a related field

is an asset)

Work Conditions and Physical Capabilities:

Fast-paced environment

Work under pressure

The right person for this job:

Takes Initiative

Effective interpersonal skills


Team player

Excellent oral communication

Excellent written communication

Client focus

Judgement free

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